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      Back to home
      1. Help Station
      2. Troubleshooting
      • General Information
        • Understand Potential Testing
        • WYWM and Neurodiversity
        • About WYWM
        • FAQs
        • Roles and Career Opportunities
        • Squads Information
        • Computer Requirements
      • Troubleshooting
        • Contact Support
        • System Errors
        • Login/Sign Up Issues
        • Aptitude Testing
        • Courses
      • WithYouWithMe Courses
        • WithYouWithMe Courses
        • General Course Information
        • Studying a WYWM course
      • Companies
        • Administration and Management
        • Testing and Training
        • Jobs

      Troubleshooting

      Support for any queries relating to the use or function of WithYouWithMe platforms

      Contact Support

      • How to get Support
      • Access the Chat Bot

      System Errors

      • Unauthorised/API Error
      • Slow loading times/Error 504
      • Video issues

      Login/Sign Up Issues

      • Trouble Logging In
      • Recover your password
      • Profile Already Exists
      • Verification Email Issues
      • I can't complete the registration process
      • Account Locked
      • Sign In does not recognize my existing user details
      • I can't select a drop down
      See more

      Aptitude Testing

      • Aptitude testing is Frozen/Not Loading
      • My Aptitude Test won't load.

      Courses

      • No Virtual Machines Available
      • Login to Enrol Issues
      • Report issues with a Quiz Answer
      • Reset a Test or Quiz
      • Course progress is missing
      • I can't progress to the next lesson
      • Accessing courses in another Pipeline
      • Accessing Course Marks and Certificates
      • Keeping your Courses Open
      • My Course Won't Load
      • I'm missing progress on the Certified Project Officer course
      • What is an Instance?
      See more
      WithYouWithMe
      • WithYouWithMe website
      • Need more info? Contact us
      • Go to Customer Portal