My course won't load

If your course is struggling to load, you may need to clear your cache or try working in an incognito window.

To clear your cache follow these steps:

  • Logging out
  • Closing all other windows/tabs
  • Clearing your cache by following these instructions
  • Logging back in

If neither of these options resolves your issue please submit a ticket with your details via the Chat Bot and Support will contact you via email to resolve the issue.